Privacy Policy

Chatstasy LLC recognizes that its users have the right to the privacy of their information. This Privacy Policy is provided to help you make an informed decision about whether to use or continue using the Chatstasy software. If you do not agree to our practices, please do not use the Chatstasy Software. This Privacy Policy is incorporated into and is subject to the Chatstasy Terms of Use. Your use of the Chatstasy Software and any personal information you provide on the Chatstasy software remains subject to the terms of this Privacy Policy and our Terms of Use. Please note that any Status Submissions or other content posted at the direction or discretion of users of the Chatstasy Software becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy is part of Chatstasy’s Terms of Use and covers the treatment of user information, including personally identifying information, obtained by Chatstasy software, including information obtained when you register the Chatstasy Software. This Privacy Policy does not apply to the practices of companies that Chatstasy LLC does not own or control, or to individuals whom Chatstasy does not employ or manage, including any of the third parties to which Chatstasy may disclose user information as set forth in this Privacy Policy.

 

The Information Chatstasy Collects

Chatstasy may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):

 

User Provided Information: You provide certain Personally Identifiable Information, such as your mobile phone number, your name, your email ID, your profile image, and mobile device information to Chatstasy when choosing to participate in various uses of the Chatstasy Software, such as registering as a user, updating your status or requesting status for your contacts. In order to provide the Chatstasy Software service, Chatstasy will access your address book or contact list on your mobile phone and send contact phone numbers to our server to check if they are Chatstasy users. However, your device contact information is never stored in our server or used for any other purpose during this process.

Cloud Backup: In order to provide the Chatstasy Cloud Backup service, Chatstasy will store your chat button information on our server in a non-human-readable format. This information is only used for the purpose of recovering user data when needed. This data is never shared with others at any time.

Other Personal Information: When you use the Chatstasy Software, our servers automatically log certain general information that our application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers the messages were sent from and to. The Chatstasy Software may also collect user’s current location data or user’s current local time data or if user’s phone is on airplane mode, when a user opts-in to expose this information to other users in their Privacy Users List.

 

The Information Chatstasy Does Not Collect

Chatstasy does not collect names, emails, addresses or other contact information from its users’ mobile address book or contact lists other than mobile phone numbers—the Chatstasy mobile application will associate whatever name the Chatstasy user has assigned to the mobile telephone number in his/her mobile address book or chat button We do not collect user’s location data unless users voluntarily share their location information with other users in their Privacy Users list or via the Chatstasy messaging service. We do not collect user’s current local time information unless users voluntarily share their current local time information with other users in their Privacy Users List.

Chatstasy Messaging Service

The Chatstasy Software is meant to be a SMS replacement, using data service through a user’s phone (either via cell network or Wi-Fi). Chatstasy uses a third-party messaging service platform provided by Firebase Chat Messaging (FCM) service. The content of the message is never copied or archived on Chatstasy servers. User messages are directly sent to intended recipient (who must also be a Chatstasy user) via FCM if they are online. If the recipient is not online, the undelivered message is held by FCM servers until it can be delivered. If the message is undelivered for 4 weeks, the undelivered message is deleted from FCM servers. The contents of any delivered messages are kept or retained by FCM server in accordance with their general retention policies.

The Way Chatstasy Uses Information

If you submit Personally Identifiable Information to us through the Chatstasy Software, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Chatstasy Software. In particular, your mobile phone number including your country code is essential to your use of the Chatstasy Software and will be retained. Any Personally Identifiable Information or status content that you voluntarily disclose on the Chatstasy Software becomes publicly available and may be collected and used by other users of the Chatstasy Software. Your name (as it is saved in other user’s mobile phone address book or chat button) may be displayed to other users when you update your status messages through the Chatstasy Software and other users may contact you through the Chatstasy Software. We do not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your mobile phone number (or email address, if provided) without further consent for nonmarketing or administrative purposes (such as notifying you of major Chatstasy Software changes or for customer service purposes). We may use both your Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Chatstasy Software and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends.

 

When Chatstasy Discloses Information

We do not sell or share your Personally Identifiable Information (such as mobile phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or optout. We may share your Personally Identifiable Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Chatstasy Software. We may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Chatstasy Site. We may collect and release Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. Chatstasy also reserves the right to disclose Personally Identifiable Information and/or non-personally-identifiable information that Chatstasy believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Chatstasy Software or our servers, and to protect the rights, property, or personal safety of Chatstasy, our users or others.

 

Your Choices

You may, of course, decline to submit Personally Identifiable Information through the Chatstasy Software, in which case Chatstasy may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Use, please inform us your intentions by sending us a note via the ‘Contact Us’ feature of the Chatstasy software, uninstall the Chatstasy mobile application and discontinue use of the Chatstasy Software; your continued usage of the Chatstasy Software will signify your assent to and acceptance of our Privacy Policy and Terms of Use. To protect your privacy and security, we take reasonable steps (such as SMS authentication in certain cases) to verify your identity before registering your mobile phone number and granting you access to premium features of the Chatstasy Software. Please contact Chatstasy the ‘Contact Us’ feature of the Chatstasy software with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

 

Third-party Advertisers, Links to Other Sites

Chatstasy is currently ad-free and we hope to keep it that way forever. We have no intention to introduce advertisement into the product, but if we ever do, will update this section.

 

Our Commitment To Data Security

Chatstasy uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Chatstasy and you do so at your own risk. Using unsecured Wi-Fi or other unprotected networks to submit messages through the Chatstasy Software is never recommended. Once we receive your transmission of information, Chatstasy makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Chatstasy learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Chatstasy may post a notice on the Chatstasy Site or through the Chatstasy Software if a security breach occurs.

 

Our Commitment To Children’s Privacy And COPPA Compliance

Protecting the privacy of young children is especially important. For that reason, Chatstasy does not knowingly collect or maintain Personally Identifiable Information or non-personallyidentifiable information on the Chatstasy Site or Chatstasy Software from persons under 13 years of age without first receiving verifiable parental consent. If Chatstasy learns that Personally Identifiable Information of persons under 13 years of age has been collected on the Chatstasy Site or Chatstasy Software without parental consent, then Chatstasy will deactivate the account and delete the personally identifiable information.

Parents are entitled to know the following: i) that Chatstasy will not require a child to disclose more information than is reasonably necessary to make use of the app; and ii) that parents can review their child’s personal information, direct Chatstasy to delete it, and refuse to allow any further collection or use of the child’s information at any time. If a parent wishes to exercise these rights, or has any questions regarding this policy, please use the contact information provided at the end of this policy.

Special Note to International Users

The Chatstasy Site and Service are hosted in the United States and are intended for and directed to users in the United States. If you are a user accessing the Chatstasy Site and Service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Chatstasy Site and Service, which are governed by California law, this Privacy Policy, and our Terms of Use, you are transferring your personal information to the United States and you expressly consent to that transfer and consent to be governed by California law for these purposes.

 

In the Event of Merger, Sale, or Bankruptcy

In the event that Chatstasy is acquired by or merged with a third-party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

 

Changes and updates to this Privacy Notice

This Privacy Policy may be revised periodically, and this will be reflected by the “effective date” below. You will be notified by internal notification feature of Chatstasy software of any changes to this Privacy Policy. Your continued use of the Chatstasy Software constitutes your agreement to this Privacy Policy and any amendments.

 

CONTACT US

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please contact us at the following web address: support@chatstasy.com.

Date Last Modified: This Privacy Notice was last modified March 6, 2020.